Service centers in Ukraine

FAQ
Brand ROTEX
Rotex is a Ukrainian brand of household appliances. We are experts who have come a long way since 2004.
Today, Rotex is a high-quality and affordable appliance designed to meet the needs of a modern family.
Our mission is to produce modern, reliable and functional household appliances that are affordable for an ordinary Ukrainian family.
What categories of goods are produced under ROTEX brand?
The product portfolio includes more than 300 items in the main categories:
Kitchen appliances
Home appliances
Health and Beauty
Climate control equipment
Tableware
Rotex products consistently hold high positions in GFK's national sales rankings.
For example, the average share of Rotex multicookers in the Ukrainian market is 10%, and blenders - 5%.
Production and quality of ROTEX products
Rotex products are manufactured by leading Asian factories that produce appliances for world-famous brands such as Philips, Moulinex, Hoover, Midea, etc. Quality and reliability assurance, European level of service are important components of the company's policy. Therefore, all Rotex products have European quality certificates and comply with the state standards of Ukraine.
Each batch of our products undergoes strict quality control. The inspections are provided by a reputable international company QIMA. It allows us to maintain a full free of charge warranty for all our products within 1-2 years and post-warranty repairs. Total defect rate of Rotex products does not exceed 2%.
The list of ROTEX products that can be exchanged under warranty through a retailer
Blender, sandwich maker, waffle maker, fan, luggage scales, children scales, bathroom scales, kitchen scales, clothes steamer, hair straightener, grill, nut maker, mirror, electric shaver, electric kettles: RKT08-M, RKT09-A, RKT10-A, RKT10-B, RKT24-L, RKT24-P, humidifier, coffee grinder, hair clipper, lint remover, mixer, electric cooker, hair curler, steam iron, tableware, dehydrator, nose and ear trimmer, toaster, hair dryer.
The list of ROTEX products for WARRANTY REPAIR through the service network
Blenders RTB740-B, RTB810-B, RTB830-B, RTB850-B, RTB890-B, RTB950-W, RTB970-W, vacuumator, coffee maker, convector, multicooker, multicooker-pressure cooker, meat grinder, quartz heater, oven, vacuum cleaner, rechargeable vacuum cleaner, juicer, fan heater, thermopot, electric kettle.